When voice and telephony are integrated with conferencing, email, and instant messaging, little efficiencies emerge in every interaction. Those efficiencies may seem of small import individually but ultimately translate to untold thousands of dollars in value when multiplied across schools over time.
What Is UCaaS?
Unified Communications as a Service (UCaaS) is a delivery model in which PBX (Private Branch Exchange) and collaboration applications and services are outsourced to a third-party provider and delivered over an IP network, typically the public Internet. It’s being driven by growing desire to eliminate onsite hardware that require maintenance contracts and ongoing management costs, as well as a great need for redundancy to mitigate costly outages. It enables a uniform telephony experience for all users, regardless of location, due to the availability of affordable bandwidth.
Why Consider It?
- Greater redundancy
- Simplified administration
- Scalability and flexibility
- High call quality and redundancy
- Enterprise class features
- Access anywhere